What we check
- Guidelines: name, address or service-area setup, and location type, the three things that cause most suspensions.
- Categories: your primary and secondary categories against those used by the businesses currently ranking above you.
- Services and products: whether the things you actually sell are listed, and described in the words customers search.
- Hours, including special hours for bank holidays, and whether they match your website and your door.
- Photos: how many, how recent, and whether anything unflattering or wrong has been added by the public.
- Reviews: volume, recency, what they mention, and whether they are being answered.
- Questions and answers: what is sitting there unanswered.
- Duplicates and stray listings, including practitioner listings and ones created by old agencies or data feeds.
What you get back
A short written summary in plain English: what is wrong, what is missing, what is risky, and what we would do first if it were ours. Anything that could trigger a suspension is flagged separately at the top, because that is the finding that cannot wait.
Where a fix is straightforward, we say so and you can do it yourself. We are not going to pretend that adding your opening hours is specialist work.
What it is not
It is not an automated score, it is not a sales report dressed as an audit, and there is no obligation attached. If your profile is in good shape we will tell you that, which happens more often than the industry admits. If the real problem is your website rather than your profile, we will say that too.
How to request one
Send your profile link, or just your business name and postcode, through the form below, along with the town or towns you want to win work in. We do not need access to your profile for the audit; everything we check is public. Findings come back within one working day.
